include performing application upgrades, providing training and support, developing new processes, optimizing Practitioners and Administrators Employees and department managers, operational teams, and users IT Service Delivery developers (Pilotfish, Nologo) BCX support Saas service providers (OrgChartNow) OrgChartNow Support SAP to collaborate, provide technical support, and train staff Extensive experience in analyzing HRIS and performing diagnostic tests and audits Relevant training and/or certifications as an HRIS & Analytics
support calls to ensure user support and that high service levels are maintained.
repeat business. ENVIRONMENT: A dynamic Managed IT Services Provider in Durban is in search of an accomplished Interaction Documentation and Reporting Email hosting services. Voice and video data management. Documentation Completion of all stated internal and external training as per the individual Personal Development Plan Experience Administering cloud services Windows Server Administration and Support certification. Exchange Exchange Server Administration and Support certification. Minimum 3 years of industry relevant Experience
helping end-users do their job more efficiently, training the end-user, or implementing the strategy and Management & Administration Microsoft Office 365 2nd Line Support & Administration Escalation of Documentation and Updating of Ticketing/Helpdesk System Train end users on usage of computer hardware and software CompTIA Network - Microsoft Certified Systems Administrator (or working towards it) - Previous experience Microsoft Windows 8.1/Windows 10 - Windows Server Administration - Active Directory, Data Security, Group Policies
vendors and third-party service providers to procure IT equipment and services and resolve technical issues and best practices in IT support and administration. Provide training and support to end-users on IT systems preferred. Proven experience in IT support and administration, with at least [X years] of experience in a
well-established client taking on the responsibility of administration and support of the company's networks, servers adequately supported. Management, configuration and administration of servers and storage (SAN) Firewall maintenance maintenance and management. Network administration and management. Disaster Recovery (DR) Business Continuity Continuity Planning (BCP) Consulting experience Administration of high availability and redundancy of virtual Office 365 deployment and maintenance. Azure services deployment and maintenance. Relevant IT certifications
articles, and training materials. Testing of new releases and bug fixes. Training: Conduct training sessions Qualification in Information Technology, Business Administration & Accounting, OR at least 5 years practical
that an effective and efficient data management service is provided. Provide overall leadership, strategic and optimal delivery of clinical data management services. Provide technical support to the clinical teams Key Responsibilities:
correctly and consistently Individual and team service delivery against agreed SLAs and KPIs Adherence preventable incidents Automation of feasible administrative and operational tasks Active and positive engagement third-party resources where applicable Coaching and training users with regards to the users of IT assets and Resources (Organizational Management, Personnel Administration, Payroll South Africa, Time and Attendance systems. External Services Management Monitor and ensure alignment of external services as specified in
procurement, sales, marketing, finance, and customer service. This challenge requires strong leadership skills acumen, and a passion for innovation and customer service. You will have the opportunity to learn from a procurement, sales, marketing, finance, and customer service. - Ensure operational efficiency, cost-effectiveness and develop staff teams, including recruitment, training, performance evaluation, and coaching. 4. Sales Customer Service: - Champion a customer-centric culture and ensure the delivery of exceptional service and