Work closely with IT in the definition, testing, training, implementation, and support of functional requirements years MSSQL experience Developer / Database Administrator experience (advantageous) Strong facilitation
Required Minimum Education / Training
Degree/Diploma or a relevant
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a Project Coordinator to join our Professional Services division in Kwa-Zulu Natal. The successful candidate supporting the Project Manager by overseeing administrative tasks, communicating with stakeholders and team. The candidate will report to report to the Services Manager and be based at our Westville office full-time and project plans. Execute project management administrative and bookkeeping tasks such as managing invoices
that an effective and efficient data management service is provided. Provide overall leadership, strategic and optimal delivery of clinical data management services. Provide technical support to the clinical teams and tools is preferred. Key Responsibilities: Administrate Data Management Systems Maintain day-to-day CAPRISA and study requirements are met. Provide training to the data management team. Provide line manager
Engineer (L1) is responsible for providing a managed service to clients to ensure that their IT infrastructure technical incidents and problems and restoring service to clients by managing incidents to resolution Their primary objective is to ensure zero missed service level agreement conditions. The MS Engineer (L1) for standard and low complexity incidents and service requests. Key Roles and Responsibilities: - Monitors handover procedures for shift changes to ensure service continuity - Report and escalate incidents where
(Desktop/Laptop) Bitdefender License
Firewall Administration Support
Network Device Support Switches Access Points
Liaison and support with Fibre Service provider and VOIP
Network connectivity of
other resolver group (internal and external) like Service Provider, TAC, etc Identifies problems and errors errors before they impact a client's service Provides Assistance to L1 Security Engineers for better initial journey Moderate level years of relevant managed services experience handling cross technology infrastructure level knowledge in ticketing tools preferably Service Now Moderate level working knowledge of ITIL processes Infrastructure Cloud Networking Cloud Security Cloud Services Management Computing Database Tuning Data Networking
data management services. Ensure timeous database set up and data cleaning. Provide training to the data
PowerPoint.
applications, ensuring efficient administration and user-related services availability. If you are a proactive support calls to ensure user support and that high service levels are maintained Support ongoing operations