using required business software. Provide user training and assistance on operational systems Required considered. You will be directed to our database service provider, Ditto Jobs. Please complete your application database service provider, job portals, and -websites, where such an advert is managed by our services and and service providers. We offer Medical Aid Contribution, Provident Fund Contribution
clients in a timely manner as outlined by company service level agreements.
understanding on IP Phones, PBX, IRV, routing) Server Administration (Domain, DNS, DHCP, Group policies, Active profile with system requirement) Application Administration SSO, CRM (learn, create & manage user access with 3rd party providers Google Workspace (Administration) Web domains (will manage company domains,
to accomplish with a system Use expert-level administration and optimization of hosts and servers to ensure servers and end user devices Management of Helpdesk service requests Monitor and respond to system alerts and backups Conduct high-level root-cause analysis of service interruptions and establish preventive measures
needs. They provide multi-technology consulting services on all aspects of application software, infrastructure translation into detailed designs using selected services and products. Management of full software development approval (Specification, Technical Blueprints, Training, User manuals) Supports a change programme or
needs. They provide multi-technology consulting services on all aspects of application software, infrastructure translation into detailed designs using selected services and products.
member reviews, performance management, providing training and all-round team support. Owning the ongoing and procedures. Taking part in recruitment and training of new team members. Collaborating with Senior the software onboard in line with established service level agreement with clients. Configuration of
to ensure successful implementation, adoption, training, and monitoring of proposed solutions. Champion development of content that can be used in the training and upskilling of users with regards to various Qualifications and Skills: Bachelor's degree in Business Administration, Information Technology, or related field,
productivity Encourage and maintain a “customer service” philosophy within the BI team with business stakeholders to the team through problem research Perform administrative and other ad-hoc functions as and when required
the call centre Handing the daily IT Incidents service requests and close looping Serve as the first point Timely creates user accounts, user account administration, files rights management and permissions. Responsible