Description The Call Centre Operator will be responsible for operating and ordering for products. The Evolution advantageous Responsibilities: Operate Call-centre to receive and optimise orders Co-ordinate orders
for a Call Centre Manager. The role will involve the daily running and management of the call centre through as planning areas of improvement or development. Ensure that calls are answered by staff within agreed given to clients. Also liaises with the relevant departments in order to facilitate resolution of services management Staff development Change management Effective management of Call Centre & Assessing functions submission of reports Submission and management of department's budget Effective management of clients Effective
based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing for own and staff development Identify knowledge gaps within the team and develop plans for filling them to drive performance and resource allocation. Developing and maintaining relationships with key clients experience in managing sales in a corporate call centre setting Ability to set sales targets and achieve
based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing for own and staff development Identify knowledge gaps within the team and develop plans for filling them to drive performance and resource allocation. Developing and maintaining relationships with key clients experience in managing sales in a corporate call centre setting Ability to set sales targets and achieve
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent able to collaborate effectively with different departments within the business, including marketing, sales market trends and analyse data related to the development of a product. You will use this data to make decisions about the direction of the product's development. You have great problem-solving skills . You are able to identify problems relating to the development of a product and come up with creative solutions
etc.
As a Contact Department Agent, you will be the first point of contact for our customers, providing support queries via multiple channels including phone, email, social media, and live chat. This role is essential for Collaboration: Work closely with team members and other departments to ensure a seamless customer experience. Skills Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
looking for call centre agents in the debt collection space. 2 yeasr experience with call centres or sales
We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum metrics metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with Price etc. Obtain Information from relevant departments to resolve/ provide feedback on enquiries Log