records of warranty claims, including repair orders, parts invoices, and warranty claim forms. Organizing and submitting claims.
service calls, technician support, queries around parts.
scheduling service appointments, and effectively communicating with them throughout the service process. Providing
scheduling service appointments, and effectively communicating with them throughout the service process. Providing and customer concerns. Parts and Inventory Management: Ordering necessary parts and materials for vehicle service appointments. Maintaining accurate records of parts inventory and usage. Work Order Management: Tracking
scheduling service appointments, and effectively communicating with them throughout the service process. Providing and customer concerns. Parts and Inventory Management: Ordering necessary parts and materials for vehicle service appointments. Maintaining accurate records of parts inventory and usage. Work Order Management: Tracking
scheduling service appointments, and effectively communicating with them throughout the service process. Providing
word-of-mouth marketing techniques, like referring our company to friends Assist in organizing marketing events and positioning ideas Provide feedback to the Marketing and Product departments regarding customers' requests media presence on multiple platforms Excellent communication skills Professional attitude An outgoing, friendly sales is a plus Marketing or relevant degree Grade 12 matric 1 years experience market related
maintaining WhatsApp groups.
with GDP and UPD SOPs Policy. • Agent performance, time keeping and quality assurance. Quality Outputs of Answer telephonic calls timeously decreasing holding time (Achieve overall SLA of 80% within 20 seconds. • all queries are legitimate to avoid unnecessary time wastage relating to investigations. • Ensure SOP updates from the business/client to ensure real time communication and tracking. • Ensure clear understanding Duties: Agent performance, time keeping and quality assurance. • Forced not ready time (no more than 5 will
with GDP and UPD SOPs Policy. • Agent performance, time keeping and quality assurance. Quality Outputs of Answer telephonic calls timeously decreasing holding time (Achieve overall SLA of 80% within 20 seconds. • all queries are legitimate to avoid unnecessary time wastage relating to investigations. • Ensure SOP updates from the business/client to ensure real time communication and tracking. • Ensure clear understanding Duties: Agent performance, time keeping and quality assurance. • Forced not ready time (no more than 5 will