years' experience in administration industry. Call centre experience would be beneficial. • Knowledge of
services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24 hour contact centre is available to serve customers and process insurance improvements, and optimize the efficiency of our Fitment Centres. Operational Support: Collaborate with regional general management and 1-2 years in a PG Support Centre or Operations environment.
Monitor the ETC and space planners' response to the calls. Identify and resolve any administrative or logistical Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Monitor the ETC and space planners' response to the calls. Identify and resolve any administrative or logistical Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
At least 1 - 2 years customer background in call centre or service environment/ customer relations Computer
responsible for managing inbound and outbound calls, directing calls to the appropriate departments or individuals
Responsibilities:
Answering and directing incoming calls in a professional manner
Taking messages and
the front Reception, Boardrooms, Customer walk in centre and other facilities on the premises of our client
Linkedin, and Google searching. Previous cold calling experience This position is not suitable for a telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call. Social Media Adverts – Facebook, Linked and other Action-specific targeted projects via email and phone calls Ad hoc sales-related administration. Assist with of a long-term growth plan. Some degree of cold calling is expected for specific projects. General admin: