Our client is seeking an experienced Call Centre Agent to join the Port Elizabeth team, · Advanced level standards and rules in order to meet key contact centre performance goals for customer satisfaction, productivity indicators · Grade 12 · Minimum 1 – 2 years call centre experience, · Working knowledge of medical aids
the front Reception, Boardrooms, Customer walk in centre and other facilities on the premises of our client
position:
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Administration •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
Administration •Repair book in •Repair capturing. •Service centre quote (& day turnaround time) •Repair - assessments
health-related terminology is preferable • Previous call centre or customer service experience is preferable Your
health-related terminology is preferable • Previous call centre or customer service experience is preferable Your
negotiations • Gather operational statistics on centre and shop performance, to effectively establish negotiations • Gather operational statistics on centre and shop performance, to effectively establish
negotiations • Gather operational statistics on centre and shop performance, to effectively establish negotiations • Gather operational statistics on centre and shop performance, to effectively establish