reservations. Ensure that all fees are correctly charged at time of ticketing including invoicing and referral bookings
and customise the right information at the right time to be delivered through multiple channels, that Responding to member/client queries and complaints in a timely and effective manner, via phone, email, social
providing them with accurate information in a timely manner. •Perform activities commensurate with the
configurations. Competence in managing escalations, ensuring timely communication and resolution of critical network
activities are up to date and not overdue Ensuring a timely and successful delivery of solutions according
activities are up to date and not overdue Ensuring a timely and successful delivery of solutions according