role
role Knowledge or experience in dealing with a ticketing system Understanding of treasury management systems
escalated service desk tickets and IT support service providers, ensuring that the ticket is kept updated at stakeholder is kept informed of the status of their ticket. Documentation and knowledge transfer of all work
Responsible for preparing management accounts, examining and analysing the company’s accounts and ensuring
Application Updates, User Acceptance Testing, Support Tickets, Invoices & Quotes, etc. Keep Online Intelligence business systems up to date - Business Link, Support Tickets, Online Intelligence's CiiMS, etc. 2. Brand Assist
documentation, e.g. Operations Manuals)
· Ticket creation and resolving requests for incident management
ITIL support processes at Enterprise level
· Ticket creation, co-ordination and communication with
BMW IT documentation, e.g. Operations Manuals) · Ticket creation and resolving requests for incident management and ITIL support processes at Enterprise level · Ticket creation, co-ordination and communication with
months' financial industry experience. Regulatory Examination/RE5 Class of business/CPD points A valid Driver's
months' financial industry experience. Regulatory Examination/RE5 Class of business/CPD points A valid Driver's
Credits
Successfully completed the RE 5 Examination Level 1
Remuneration: