and/or personnel management. Experience in a Call Centre, sales/marketing, and high-quality customer support the branch. Training agents Managing conflict Call Centre management experience will be advantageous R20
and/or personnel management. Experience in a Call Centre, sales/marketing, and high-quality customer support the branch. Training agents Managing conflict Call Centre management experience will be advantageous R20
experience in a Customer Service department and/or a call centre (distinct advantage). Excellent communication to excel in the provision of service. Energetic/shows initiative and have ability to work under pressure
experience in a Customer Service department and/or a call centre (distinct advantage). Excellent communication to excel in the provision of service. Energetic/shows initiative and have ability to work under pressure
resolution
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
We are currently recruiting for a Call Centre Representative with a passion for sports betting that will behavior. We are currently recruiting for a Call Centre Representative for sports betting that will be behavior. Manage large amounts of inbound and outbound calls in a timely manner. Follow communication “scripts” personality types. Must be willing to work shifts. The Call Centre is a 24-hour operation and agents work on a rotational
Responsibilities:
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales Convincing People • Articulating Information • Showing Composure • Resolving Conflict • Examining Information AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales Convincing People • Articulating Information • Showing Composure • Resolving Conflict • Examining Information AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a high