for a Call Centre Manager. The role will involve the daily running and management of the call centre through areas of improvement or development. Ensure that calls are answered by staff within agreed time scales development Change management Effective management of Call Centre & Assessing functions Effective submission medical aid industry Current experience in a Call Centre Manager / Team Lead role Market related
management
Call Centre Campaign Manager Randburg (outsourced business process with a focus on credit management)
Required
Manage the day-to-day activities of the Fraud Agents (working shifts 24/7) who will detect and prevent fraud (inbound and outbound) Manage the day-to-day activities of Fraud Administration Agents who will investigate and recover losses incurred due to fraud reported on customer bank accounts (online
Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel relationship with each individual who is part of the call centre structure. Document performance agreements for expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
Manufacturing industry is currently looking to employ a Call Centre Manager based in Elandsfontein, Gauteng. A wonderful related field. 5 Years' management experience in a Call Centre environment. Computer Literacy (MS Office Suite) platforms & complaints handling. Knowledge of Call Centre Management systems. Very good writing skills relationship with each individual who is part of the call centre structure. Document performance agreements for expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing experience in managing sales in a corporate call centre setting Ability to set sales targets and achieve
based in Salt River Capetown is lookign for a Call Centre Sales Manager to join their team. Overseeing experience in managing sales in a corporate call centre setting Ability to set sales targets and achieve
A minimum of 10 years post graduate experience in construction monitoring and site supervision of contract work with a Sanral Project Candidate must be professionally registered with ECSA. Project Management Contract Administration Monitoring and reporting on the Contractor's programme and financial
activities including but not limited to screening calls, setting up meetings, etc by order priority. to arrangements inlcuding visa applications screen and filter calls, emails and documents and disseminate timeaously utmost confidentiality abilty to travel outside Polokwane ability drive to runn office errands Qualification