for a Customer Success Executive, located in Midrand Main Purpose The purpose of the Customer Success understanding of key customer needs and requirements. Expand relationships with existing customers by continuously products or services to existing clients. Collaborate with internal teams to create customized proposals Ensure the correct products and services are delivered to customers in a timely manner. Serve as the between key customers and internal teams. Resolve any issues and problems faced by customers and deal with
optimize the customer success operations, driving efficiency and excellence in service delivery. Collaborate cross-functional teams to align operations with customer success initiatives and business objectives. Compliance alignment with cross-functional teams to drive customer success initiatives and achieve business objectives objectives. Process Improvement: Handling Customer Success platforms, identifying opportunities to streamline Proven experience in Customer Success, Account Management, or a similar customer-focused role. Bachelor's
in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, and product information information. Providing excellent customer service by addressing customer concerns and resolving issues promptly promptly. Upselling products and services to customers based on their needs. Following call center scripts Maintaining a high level of professionalism and customer satisfaction. Reside in or near Alexandra (Woodlands Minimum of 2 years call center experience in customer services and sales. Excellent communication skills
Direct Reporting Line: Senior Customer Relations Officer Varsity College is an educational brand of The Varsity College, Sandton Campus has a vacancy for a Customer Relations Officer. Duties and Responsibilities: student is advised correctly. Supports the Senior Customer Relations Officer, Campus Deputy Head and/ or frame in line with the agreed Service Level Agreement for the Customer Relations Centre and escalates escalates queries to the Senior Customer Relations Officer where appropriate. Captures details of all student
Profile : Customer Success Operations CS Ops ensures that customers have a positive experience with the structure necessary to effectively engage with customers, drive adoption and retention and ultimately contribute company's growth and success. Responsibilities: Customer Onboarding: help designing and implementing effective onboarding processes for new customers. This includes guiding customers through the initial setup, providing Technical Support: serve as a bridge between customers and the development team. They help troubleshoot
IT Customer Engineer. Key Performance Areas Customer Service - Receive calls from senior customer engineer/ users if necessary. - Escalate problems to senior customer engineer if necessary. - Provide temporary PCs ensure that the problem is resolved. - Ensure all customer queries are attended to and resolved within agreed telephone infrastructure to provide stable, dependable services, by working with specialists. - Replace faulty resolution. CSN Support - Respond to remote/satellite customer call-outs (hardware, software and network calls)
Area
- Ensure IT Services are Accessible to Internal and External Company Customers
- Attend IT
users.
- Identify problems; log calls with Service Desk and escalate matters to senior Lead:
Business
making.
- Ethics and values.
- Client service orientation.
- Citrix knowledge advantageous
Service controller R18000 Negotiable must have 3 to 5 years of dealership experience in stock controlling
/>
Trade test as Millwright
Drivers license
Home language Afrikaans
Proven experience as a millwright, with specific expertise in industrial pumps.
Proficiency in troubleshooting, repair, and maintenance of various types of pumps, including centrifugal, positive displacement, and su