• Problem-solving skills; • Familiarity with information technology • The capability to manage and work
possible alternatives to expensive repairs.
assessment activities, to support key deliverables and informed decision making, through the execution of predefined with guidelines and providing the necessary information to solve problems related to area of specialisation other
Tech.
emergencies and be able to think out the box.
numbers).
telephone numbers). Compile and deliver accurate, informative reporting to BU Sales Teams on daily/weekly and
telephone numbers). Compile and deliver accurate, informative reporting to BU Sales Teams on daily/weekly and
shift) so that the agent is prepared and has all IT systems open in order to receive and begin attending to Customer service experience. • Call Management Systems. • Understanding of warehouse operating procedures
shift) so that the agent is prepared and has all IT systems open in order to receive and begin attending to Customer service experience. • Call Management Systems. • Understanding of warehouse operating procedures