customer satisfaction by maintaining quality standards and resolving customer complaints promptly. -
with travel technology solutions. Knowledge of Standard Operating Procedures (SOPs) in line with ISO 9001
customer satisfaction by maintaining quality standards and resolving customer complaints promptly. -
with travel technology solutions. Knowledge of Standard Operating Procedures (SOPs) in line with ISO 9001
Decision making • Analytical thinking • Work standards • Innovative thinking • Planning and organising
Decision making • Analytical thinking • Work standards • Innovative thinking • Planning and organising
•Knowledge of Risk and Compliance •The ability to use standard software packages (e.g. Microsoft Office) and
Provide training to members of the team to maintain standards Ensure all cases are progressed in line with client's
members achieve set targets and maintain quality standards through monitoring and course correction of daily
members achieve set targets and maintain quality standards through monitoring and course correction of daily