As a Utility Service Investigator, you will play a crucial role in ensuring the safe and efficient delivery delivery of utility services to customers. Your responsibilities will include conducting meter readings tampering, investigating customer complaints and disputes related to billing, service interruptions, or quality quality of service, and analysing usage patterns to detect potential fraud or unauthorized connections
Main purpose of job: Service and maintain alarm systems for domestic, commercial and industrial sectors standby as per duty sheet Duties: Technical: Conduct service calls / maintenance and repairs of alarms Program quotations Complete invoices and job cards after every service call Complete links up for new clients Re-programmed Performance standards: Technical: Ensure that scheduled service call are attended or rescheduled accordingly Ensure encouraged and supported in the FSG team. Fidelity Services Group (Pty) Ltd supports global fair practice
hours are met, CSI is maintained, and exceptional service levels are adhered to at all times. The dealership
of recent Service Management experience in a franchised dealership
Must be highly service driven
Responsible for overseeing all client template services related projects, which may include collaboration comprehensive account of projects handled by the services department for reporting purposes. You will be full suite of service offering including timelines and costing. Dealing with any services support queries strategy throughout Gaining a clear understanding of customers' businesses and objectives Prioritise actions necessary. Deliver, analyse and improve on managed services. Monitor and make recommendations to improve systems
looking for an experienced and talented technical services manager to join its team of professionals. Key aspects. Technical consultation and support of customers in respect of the company’s PV products and systems confirmation to clients, mainly for technical services Commencement of technical on-site and telephonic colleagues Analyses and Assessments of market and customer requirements for new products and solutions. Support Department Manager when implementing new products and services. Working close with the Department Manager for
City' Cape Town is seeking a rock-solid Managed Services Engineer to join, their team of dynamic professionals professionals. Apply now As a Managed Services Engineer you will be required to operate in an environment well managed, supported and in line with agreed service level metrics. Requirements: Tertiary Qualification 6 years of ICT organization provision managed services experiences Sound knowledge of system monitoring
requires the services of a Senior Service Coordinator to guarantee a high-quality customer service experience experience and an efficient system for service and maintenance. Key performance areas: Function Leadership: subcontractors to ensure the business delivers customer needs and maintain cost targets with a healthy Responsible for the after-sales services function. Reports into the Customer Liaison leader. Establish and and lead a high-performance services team measured by performance KPIs. Responsible for building and maintaining
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Implement scorecards
Customer experience
Skills & Experience:
for an experienced Financial Services Manager who has both financial services and E-Commerce experience Affordability calculator Implement scorecards Customer experience Skills & Experience: Retail Qualification:
pricing and cost management for products and services required at their depots.
Key functions
servicesOnly short listed candidates will be