Our client in the Supply Chain requires, the services of a Dispatch Coordinator that is reliable and Warehouse Supervisor Organise and communicate with customers for the transportation of returns and credits and local outsource deliveries Communicate with customers regarding orders, ETA's and late deliveries Support for bulk and local outsource deliveries Assist customers with collections and deliveries as required Participate and deliveries are completed and filed Handle customer queries - incorrect dispatch of deliveries Communicate
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contact with assigned customer accounts Data entry and management of all assigned customer orders, loads, and and customer correspondence Manage assigned customer problems with load queries Maintain current and and up to date daily invoicing and various customer/management reports Demonstrate regular attendance and Ability to work in a team environment Strong customer service commitment Ability to maintain confidential
business trends with a view to developing new service offerings Ensure that bids/tenders/RFQ's/RFE's/RFP's initiatives Maintain an in-depth knowledge of complete service offering, while ensuring clients needs are always clients profitability, revenue and YOY numbers Customer Relationship Management (CRM) Management and Research against targets Value Added Activities and Increased Service Offerings Cost saving initiatives Industry vertical products or services while following the sales process and strategy. Customer and Personal Service - Knowledge
business trends with a view to developing new service offerings Ensure that bids/tenders/RFQ's/RFE's/RFP's initiatives Maintain an in-depth knowledge of complete service offering, while ensuring clients needs are always clients profitability, revenue and YOY numbers Customer Relationship Management (CRM) Management and Research against targets Value Added Activities and Increased Service Offerings Cost saving initiatives Industry vertical products or services while following the sales process and strategy. Customer and Personal Service - Knowledge
Valid Driver's Licence
and/ Financial accounting experience
- Customer Service and/or sales experience is a must
- Background
/consulting skills to strategically advise Financial Services and Retail client base on behalf of well-established requirements with the objective being revenue growth, customer experience and loyalty. 6 years working experience
transport Welding equipment knowledge Must be customer and service orientated Other Benefits: Medical aid and
good telephone manner ● have experience in customer service and sales. ● Present a strong work ethic and