Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
Reference: HC003109-Carol-2 Call Centre Agent (Insurance Industry) Retail Investments Service and Operations Role Purpose As a Call Centre Agent - Service Specialist within our RISO Service Centre, you will be one resolving complex product related queries. As a Call Centre Agent - Service Specialist, you will be expected our servicing channels, currently being telephone calls, emails, digital portal and manual instruction processing primary role in one of these channels, but all Call Centre Agents -Service Specialists are appointed to
Duties:
Deal with external and internal enquiries, provide feedback and find permanent solutions. These include:
with extensive in-bound and customer relations call centre experience to join their team Duties: Deal with
short-term software
software
- Minimum of 2 years experience in the call centre/customer care environment.
- Experience
VoIP, IP Surveillance, Internal Sales, or a Call Centre environment (Advantageous).
Qualifications
have Min. 3 Years Insurance experience in a Call Centre Commercial Insurance experience RE would be an