Quality Assurance Call Center Jobs in South Africa - Page 4
Customer service / support
- Old Mutual Mfc (10)
- Phone Angels (9)
- Freerecruit (7)
- Keith Ho Betxchange (4)
- Quest Staffing Solutions (4)
- The Foschini Group (4)
- Bestmed Medical Scheme (3)
- Masa Outsourcing Ltd (3)
- Adhoc-client (2)
- Clicks Group Limited (2)
- Last 7 days (33)
- Last 3 days (2)
Client Service Consultant Faerie Glen
Bestmed Medical Scheme
Faerie Glen
telephone, visiting the office and/or social media. Quality Evaluations Attendance Adherence to Schedule Employer Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Quality and Quiz Average Essential Minimum 1 year of experience in a call center environment
share this job on whatsappClient Service Consultant
Bestmed Medical SchemeFaerie Glen
telephone, visiting the office and/or social media. Quality Evaluations Attendance Adherence to Schedule Employer Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Quality and Quiz Average Essential Minimum 1 year of experience in a call center environment
Support Agent Pretoria
Creative Leadership SolutionsPretoria
team. JOB PURPOSE • Product Experts provide high-quality first-line support and remote care to the company's customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional Maintain a high sales conversion rate. • Provide good quality information to customers to ensure that the products
Digital Support Agent
Creative Leadership SolutionsPretoria
team. JOB PURPOSE • Product Experts provide high-quality first-line support and remote care to the company's customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts management • Telephonic and email support • Video calling experience (advantageous) • Contact centre experience AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell additional Maintain a high sales conversion rate. • Provide good quality information to customers to ensure that the products
Customer Care Manager R20 000.00 - R30 000.00
Wintertide Trading 39 Ta Hr SolutionsBloemfontein
R20 000.00 - R30 000.00 management. Experience in a Call Centre, sales/marketing, and high-quality customer support skill. Excellent at the branch. Training agents Managing conflict Call Centre management experience will be advantageous
Customer Care Manager Bloemfontein
Wintertide Trading 39 Ta Hr SolutionsBloemfontein
R20 000.00 - R30 000.00 management. Experience in a Call Centre, sales/marketing, and high-quality customer support skill. Excellent at the branch. Training agents Managing conflict Call Centre management experience will be advantageous
Crc Supervisor
Centurion
R25 000 Monthly consistency in customer communications.
Client Administrator Cape Town - Cape Flats (maccassar - Landsdowne)
Masa Outsourcing LtdSouth Africa
policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records client when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
Inbound Client Contact Centre Administrator
Cape Town City Centre
R11 000 Monthly policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
Inbound Client Contact Centre Administrator
Masa Outsourcing LtdSouth Africa
policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high web touchpoint. Resolve a minimum of 30 telephone calls per day. To respond to and resolve about 15 general/claim-related To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records client when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids manner. To always try and retain clients when they call in to cancel their policy. Salary: R11 000 - R16
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