exceptional quality and design excellence to our customers, while fostering a culture of creativity, passion
Job Description:
As the Customer Service Manager at Carrol Boyes, you will play excellence by driving our customer experience strategy and deliver unparalleled customer service in an omni-channel include:
Drive and execute the customer experience strategy of the business
Work consistent, and exceptional customer experience.
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Reference: CPT003507-Amy-L-1 Are you a customer-focused individual who has experience in managing a portfolio serve as the primary point of contact for their customers, ensuring their needs are met efficiently and DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
Reference: CPT003507-Amy-L-1 Are you a customer-focused individual who has experience in managing a portfolio serve as the primary point of contact for their customers, ensuring their needs are met efficiently and DUTIES: Reporting to the Branch Manager Assisting customers with orders inbound and outbound Invoicing of via email Processing customer orders and back orders daily Increasing customer spend by discussing specials Informing customers if they have ordered out of stock items by offering alternatives Keeping customers updated
procedures as and when required;
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data to facilitate informed decision-making for customers seeking to compare Estate Agent performance seeks company, responsible for delivering exceptional customer service to clients seeking to compare Estate Agents candidates with 1-5 years prior experience in customer service, ideally within the UK market. Key Responsibilities: Responsibilities: 1. Provide prompt and courteous customer support to individuals seeking to compare Estate performance for selling their homes. 2. Assist customers in navigating the company's platform, explaining
data to facilitate informed decision-making for customers seeking to compare Estate Agent performance seeks company, responsible for delivering exceptional customer service to clients seeking to compare Estate Agents candidates with 1-5 years prior experience in customer service, ideally within the UK market. Key Responsibilities: Responsibilities: 1. Provide prompt and courteous customer support to individuals seeking to compare Estate performance for selling their homes. 2. Assist customers in navigating the company's platform, explaining
investigating customer refund claims, identifying fraudulent claims, and contacting customers who display experience in fraud investigation a bonus 5 years in a customer service contact center environment Strong analytical conversations with customers Responsibilities: Conduct investigations into customer refund claims to identify refunds Analyze refund data and make decisions on customer classifications based on data provided Monitor Monitor and identify trends in refund claims at a customer level or store level Work with the organizations
investigating customer refund claims, identifying fraudulent claims, and contacting customers who display fraud investigation a bonus
Responsibilities: