https://www.remotedesk.support/ The Position This Service Desk Technician position is responsible for maintaining service skills. This position reports to our Service Desk Manager. We are looking for an individual who inverter etc, SOUTH AFRICAN CITIZENS ONLY Our service desk engineers are responsible for maintaining user to management regularly. Minimum 3years of service desk experience Microsoft Certified Professional
devices (printing, laptops, desktops, managed service desk, boardroom equipment, Microsoft Services and
relevant network support experience within a Service Desk environment, ideally within an ISP Knowledge
incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Provide incoming tickets from remote IT teams, such as service desk, desktop support, network support, etc. Provide
stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational
stakeholders Manage system/technical issues by logging service desk tickets with IT Track all system/policy/operational
perform periodic telephonic duty on the technical service desk, providing second line telephonic support to
providing technical support to the applications and service desk teams A pplication-to-Application Integrations
the computer system and network. Ensure that service desk calls are responded to and resolved in an efficient
devices (printing, laptops, desktops, managed service desk, boardroom equipment, Microsoft Services and