of the collections environment, specifically a Bank as a portfolio.
Requirements:
year’s quality management experience in a Call Centre environment to join their team on a 3 year contract or similar ATS systems.
The contact centre service will support the channels below (and any
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
raising the CX bar
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Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
This
Insurance field is on the look out for Inbound Contact Centre Consultant to form part of their Team.
Direct the overall support on all regional technical infrastructure. Ensure the maintenance of all regional technical infrastructure facilities and the deployment of cross functional regional technical infrastructure projects. Gauteng based.
external client is looking for a Specialist Operations Centre for one of their clients based in Johannesburg client requirements. The Specialist Operations Centre must have experience in developing business cases and Support Operational technology principles, standards, and designs for operations. - Ensure Global IM IM services are delivered according to standard operating procedures and agreed Service Level Agreements