and managing tickets on in-house system to ensure efficient and accurate closing of tickets meeting month-end
procedures and documenting solutions. Experience with ticketing systems like Jira, Remedy. End user support triage foundation data validation) Integration reporting (e.g. ticket status alignment) Conduct runbook automations (e
improvements. Oracle Support Ticket System: Manage the Oracle support ticket system, including logging, tracking, and prioritizing support tickets. Collaborate with Oracle support services to escalate and
SQL Express etc
Clean Criminal & Credit record - will be verified
current promotions and drive sales 5. Increase ticket averages by upselling or suggestive selling techniques
necessary
payments. Ensure all change of banking details verified and signed off by director Update bank books after applications, authorisation letters (with passports and e-tickets) for overseas travel and arrange for forex cash
outward payments Verify/check the freight and delivery costs. Verify supplier costs. Verify customer costs costs. Verify any other costs relating to projects. Requesting and checking budgets Create journals/sheets report. Compare the VAT404 with VAT201 reports. Verify transactions. Requesting ISA statements Process
outward payments Verify/check the freight and delivery costs. Verify supplier costs. Verify customer costs costs. Verify any other costs relating to projects. Requesting and checking budgets Create journals/sheets report. Compare the VAT404 with VAT201 reports. Verify transactions. Requesting ISA statements Process