Ticket Verifier At Metrorail Jobs in South Africa - Page 4
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Operations Specialist Midrand
Isanqa
South Africa
incident handling Tickets can be opened as service request or real incident tickets. The solution time time is equal for both ticket types. There are no exceptions concerning public holidays. Service time DAM DAM operations concerning ticket handling: Critical/High/medium/low: 724 Solution time DAM operations operations concerning incident ticket handling: Critical: 1 Std. High: 4 Std. Medium: 17 Std. Low: 35 Std. Solution time DAM operations concerning service request ticket handling: Critical: 1 Std. High: 4 Std. Medium:
share this job on whatsappSap Basis Consultant Midrand
IsanqaSouth Africa
tasks and tickets as required Action and resolve CIM (Critical Incident Management) tickets as required Management) tickets Raise and lead tasks PM (Problem Management) tickets as identified Handling Tickets and Tasks the organisational Agile Working Model Performing ticket duty services as and when required in-line with
Vdi Stack Monitoring Specialist (senior)
Midrand
management)
- Resolve incident tickets
- Analyze and resolve problem tickets
- Any additional responsibilities
infrastructure, platform, and desktop components.
- Verify, plan, and execute maintenance tasks together with
Noc Team Leader Jhb - Northern Suburbs
Recru-itNorth Johannesburg
Ensure adherence to standard of ticket logging by team members - Tickets logged within 15 minutes of receipt client/ system. Ensure adherence to standard of ticket handling by the team members. - Update clients standard of ticket resolution by the team members - NOC Engineers - minimum of 10 tickets closed daily daily. NOC Administrators min. 20 tickets closed daily Resolve and manage Customer escalations - Within Customer resolution of issue Analyse trends and ensure problem tickets are raised. - Minimise repetitive issues Coordinate
Travel Service Consultant Cape Town
Igt SolutionsCape Town Region
of ticketing & fares Good Knowledge of PNR creation, OSI/SSR Request update, Pricing, Ticket Issuance/re-issuance Issuance/re-issuance, Ticket Cancellation/Partial ticket cancellation, Divide PNR etc. on GDS Prior working
Travel / Airline Customer Service Consultant
Igt SolutionsCape Town Region
of ticketing & fares Good Knowledge of PNR creation, OSI/SSR Request update, Pricing, Ticket Issuance/re-issuance Issuance/re-issuance, Ticket Cancellation/Partial ticket cancellation, Divide PNR etc. on GDS Prior working
It Support Administrator Sandton
Intellitech Systems Pty LtdSandton
Ensure logging of all support requests within a ticketing system (either ITS or customer owned) Perform Ensure resolution of escalated tickets in the ticketing system and monitor ticket ageing for assigned site
Noc Team Leader
Johannesburg
market related Monthly />
- Ensure adherence to standard of ticket logging by team members - Tickets logged within 15 minutes of receipt system.
- Ensure adherence to standard of ticket handling by the team members. - Update clients standard of ticket resolution by the team members - NOC Engineers - minimum of 10 tickets closed daily daily. NOC Administrators min. 20 tickets closed daily
- Resolve and manage Customer escalations - issue
- Analyse trends and ensure problem tickets are raised. - Minimise repetitive issues
- Coordinate
It Systems Engineer Western Cape
Job CrystalWestern Cape
INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas include, but to: Respond to logged tickets, and log ticket if no ticket exists Ensure tickets are classified & accurately, consistently, and timeously Ensure ticket SLA and hours logged compliance Provides regular tasks efficiently, meet established deadlines for ticket resolution and proactively manage workload to avoid
T1 It Systems Engineer
Job CrystalWestern Cape
INCLUDE, BUT ARE NOT LIMITED TO: Compliance with the Ticket Lifecycle Management: focus areas include, but to: Respond to logged tickets, and log ticket if no ticket exists Ensure tickets are classified & accurately, consistently, and timeously Ensure ticket SLA and hours logged compliance Provides regular tasks efficiently, meet established deadlines for ticket resolution and proactively manage workload to avoid
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