resolving, and closing operational and maintenance tickets within SLAs.
- Development debugging.
-
interfaces, IDOC and RFC's processing. Handling Tickets and Tasks with the responsibility for closing the
post Go-live support. - Operations experience (ticket handling, problem, incident management) - Jira
resolving, and closing operational and maintenance tickets within SLA's. - Development debugging. - Interact
Azure-based software platform and resolving escalated tickets. Documentation Development: Develop comprehensive
milestones. Set up JIRA projects and create Jira tickets that address systems integration tasks as part
•Troubleshoot and resolve application related tickets reported with defined timeframes. •Ensure that
Azure-based software platform and resolving escalated tickets.
Documentation Development: Develop comprehensive
•Troubleshoot and resolve application related tickets reported with defined timeframes. •Ensure that
Quality Assurance: