To train and be able to manage all departments of the store and once found competent to assume the relevant self-readiness for sign off within 12 months. • To train and be found competent in all departments of the as required. • To attend all required classroom training sessions as per the TM programme and implement
up various team leaders on task escalations once calls are logged. Closing of the tasks once investigations
WB003499-AG-1 Seeking a Fitment Centre Manager to ensure Fitment Centre success by driving sales, managing
The contact centre is responsible for the inbound telephonic servicing of the individual policyholder policyholder and brokers with the aim of providing a first call resolution experience, while maintaining a high touchpoint.
As a preferred supplier to one of our blue-chip, retail, corporate clients based in the CBD, we are seeking to appoint an experienced Programme Manager, on an initial 12 month contract, to manage and execute a multi-year programme of strategic and operational online initiatives, from the opportunity
Operations Manager - Shopping Centre, Cape Town
Reputable Property firms seeks formulate and implement maintenance plans for Shopping Centre in Cape Town. Manage technical aspects, budgets approved service providers.
Should you be interested
To train and be able to manage all departments of the store and once found competent to assume the relevant self-readiness for sign off within 12 months. • To train and be found competent in all departments of the as required. • To attend all required classroom training sessions as per the TM programme and implement
PERFORMANCE AREAS Support Ignite in-house contact centres in organising people resources and monitoring daily health and fitness industry Formal or informal training in a call center environment Fluent in both written Proven track record of maintaining high levels of call forecasting in a fast-paced industry Ability to workforce planning tools nationally to support in-house call center operations. Build and lead the teams that
ties:
Call allocated customers daily as per call cycle.
Handle incoming sales or general calls.
Provide support to Sales Representatives by assisting clients or departments.
Assist the Call Centre Supervisor when required.
Assist
design and messaging, test protocols, email and call centre integration, and performance assessment. Ensure management. Collaborate with digital marketing and call centre teams Promotion management Partner with marketing