is currently looking for a Project Manager (Data Centre) to be based in Cape Town. Assume full responsibility Experience in leading teams. 3 years' Experience in Data Centre Construction – Essential. FIDIC, NEC3, JBCC and advantageous. Construction Site safety. Proficient with MS Office, Excel, Word, Project, and PowerPoint.
escalation from the Service Desk Analyst, Cloud Command Centre or in conjunction with other Specialist teams within systems. Act as a point of escalation for support calls which cannot be resolved by more junior teams. Perform customer, partner and supplier requests, telephone calls and emails in a timely and professional manner. not limited to troubleshooting Sentinel alerts). Office 365 Linux Command Line (SUSE Enterprise, Ubuntu
Computing Support, Call Handling / ITIL processes, aid with Incident Management and confirm call resolution with with End User before resolving of the call on HEAT. The ideal candidate must have Matric/Grade 12, an customer environment with proficiency in Win10/Office 365, AD & GPO and proven experience supporting ensuring careful and optimal call management and efficiencies. Manage call escalations to 2 nd Level and Delivery Manager. Confirm call resolution with End User before resolving of the call on HEAT. Maintain service
CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD
CPT006889-ST-1 PARALEGAL - NEDBANK BOND CENTRE (RETAIL) PARALEGAL - FNB BOND CENTRE (DEVELOPMENTS) CAPE TOWN CBD
Applicants must reside in Cape Town, as this position is office-based. Additionally, candidates are required to assistance as required. Ensure prompt response to calls and escalate when necessary. 1st and 2nd Line Maintenance issues appropriately. Update and close service desk calls efficiently. Perform software upgrades and installations clearing ICT equipment in Members of Parliament's offices. Support the roll-out, training, and ongoing support
who is a prominent provider of CRM and Contact Centre solutions in Southern Africa. They are the pioneers complex software testing procedures/cases Contact Centre Technologies Experience in PBX Skills: Proficiency testing procedures/cases Familiarity with Contact Centre Technologies Experience with PBX systems Education:
experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position qualification.
written and oral form; Operate a variety of standard office and retail equipment including POS terminals and resolved; Receives calls for assistance, installations, and general maintenance; logs calls and takes appropriate Retail and office staff, in the proper application of existing or new Retail POS and Server, office computer
a VIP environment, ensuring careful and optimal call management and efficiencies. Provides 2nd line support Support Services in a customer environment Win10/Office 365, mobility apps, 1st line of support for basic