for a motorcycle enthusiast who has parts and service experience. This unique position is for a new and
handling the service intake (Service Advisor). It is essential that you have RECENT Parts Sales/Service Advisor
motorcycles
At least 3 years of RECENT Parts Sales/Service Advisor experience in a franchised dealership
terms and conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty Communicating with manufacturers, warranty providers, service advisors, technicians, and customers regarding
terms and conditions, manufacturer guidelines, and service history records. Ensuring that repairs meet warranty Communicating with manufacturers, warranty providers, service advisors, technicians, and customers regarding or reimbursements. Customer Service: Providing excellent customer service by addressing customer inquiries compliance with warranty policies Excellent client service Please note only candidates with the required experience
based in Sandton requires the services of a call centre agent. Customer service Client liaison - telephone
company, having more than 26 years of offering our services within South Africa.
With further expansion
Ensuring quick, effective and continual customer service. Keen eye for details, strong resolution and problem both oral and written
Applying customer service/care principles to all calls
Working with
be responsible for providing excellent customer service, ensuring customer satisfaction, and offering timely inquiries and complaints efficiently. Customer Service Representatives with strong Customer Satisfaction abilities Experience in a call center or customer service role is a plus
successful customer-facing agents to deliver the best service in the insurance industry • Manages people related absence and attrition within the team to ensure service level contributions are met/exceeded • Manages written correspondence • Ensure efficiency of service productivity and performance in the contact centre own competencies • Deliver exceptional customer service that exceeds customers' expectations through proactive order to drive and achieve relevant product and service targets • Completed Matric (Grade 12) • 2-3 years'
customers by resolving issues and providing product/service information.
Communicating with Impact
Customer service orientation
South Africa's financial services industry. We're passionate about financial services and the good it can We're applying these same principles to financial services to create products that better meet our clients' communication and improving their new business, servicing and claim journeys. • Champion the Customer Experience experience in working with client and/or intermediary service providers. Your knowledge: • Sound knowledge of