Vodacom Call Center Jobs in Johannesburg - Page 5
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Call Centre Manager - (must Have Technical And Isp Experience)
Johannesburg
R60 000 pm CTC Monthly
concerns across multiple channels such as voice calls, chatbots, social media, WhatsApp, and other digital
strong focus on call centre metrics such as reducing call volumes, improving first call resolution rates
empower customers and reduce dependency on direct call centre engagement
Cost Management
- Identify and rectify inefficiencies within call centre operations, ensuring a streamlined and cost-effective
key performance indicators such as call volume reduction, first call resolution, Average Wait Time (AWT)
share this job on whatsappInbound Call Centre Agents - Perm Positions - Johannesburg (gauteng) Market Related
Quest Staffing SolutionsJohannesburg
seeking Inbound Call Centre Agents for a Contact centre in Johannesburg. Inbound call centre Customer
Call Centre Manager From 750000 To 850000 (ctc) - Monthly
Abantu Staffing SolutionsJohannesburg
From 750000 to 850000 (Ctc) - Monthly Business Management 5 years management experience in a Call Centre environment Windows 7 proficient (Word, Excel relationship with each individual who is part of the call centre structure. Document performance agreements expectation. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct monthly performance
Call Centre Supervisor Rdt.d.ccs.04042024 Market Related Salary
Globevest Placements Ltd.Midrand
looking for a Call Centre Supervisor to join their team. Reporting to the Credit and Call Centre Manager Manager, the Call Centre Supervisor, is responsible for the effective management of the Call Centre team whose individuals to become knowledgeable and skilled Call Centre Agents Driving sales and service through operational decision making Monitoring quality of calls to ensure the desired service levels are maintained Years' Call Centre experience preferably in a leadership role Tech savvy with knowledge of call centre
Call Centre Agents - Johannesburg (gauteng) R5000 Per Month Commission
Quest Staffing SolutionsJohannesburg
R5000 per month + commission We're seeking Call Centre Agents - Johannesburg (Gauteng) . To Sell a range of insurance, financial or to potential customers Making professional sales call to customers. Knowing the product being sold. Handling Treating the customer fairly. Understanding the call centre metrics and consistently achieving minimum minimum metrics. Capturing and recording sales call details 100% in the CRM system. Can plan and deliver oral customer service. Focusses on exceeding the minimum call centre metrics. Ensures that one's own work is complete
Business Analyst With Nice's Rtma Advanced Process Automation (apa)
Bashr ConsultingJohannesburg
R650 000 solutions for the successful optimization of call center processes Conducts an analysis of customer service goals to establish operational goals for the call center. Designs and implements a solution that assists assists in resolving critical issues affecting call center operations. Communicates with customers and other other business stakeholders about the status of call center initiatives. Manages interactions with Service Implementation for key functional areas such as call center and operational efficiency. Works with clients
Customer Experience Specialists (3 Month Contract)
Afrizan People Intelligence LtdJohannesburg
talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands who reside in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, to customers based on their needs. Following call center scripts when handling different topics. Maintaining offices). Above 25 years of age. Minimum of 2 years call center experience in customer services and sales. Excellent
Customer Experience Specialist Johannesburg
Afrizan People Intelligence LtdJohannesburg
talented individuals to join our team as Inbound Call Centre Agents. Our offices are located in Woodlands who reside in nearby areas. Answering incoming calls from customers regarding inquiries, complaints, to customers based on their needs. Following call center scripts when handling different topics. Maintaining offices). Above 25 years of age. Minimum of 2 years call center experience in customer services and sales. Excellent
Desk Support Consultant
Johannesburg
Negotiable in support/contact center roles preferred.
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