Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Receives all breakdown calls (via email, WhatApp, phone calls and more) Logs calls and send reference numbers customer. Loading of calls and monitoring on Qlikview and Workwide Allocating breakdown calls to technicians communication and feedback Invoicing / closing of breakdown calls. Keep customer complaints register up to date for
Linkedin, and Google searching.
telephone call for next step e.g. set up a meeting in person or arrange for a Zoom/Teams call, as and when newly accepted invites with an email and telephone call.
Social Media Adverts – Facebook, Linked and specific targeted projects via email and phone calls e.g. hospice branches, healthcare groups etc
Ad long-term growth plan.
Some degree of cold calling is expected for specific projects
General
on purchase orders and requisitions against cost center accounts.
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
the service call for a region. Prepare customer quotes. Customer Feedback regarding call outs Scheduling Scheduling call outs with in-house technicians and sub-contractors Logging and managing tickets on in-house professional articulation when answering customer calls. Must be able to work in a team Must be willing
Sales and Administration
Handle all incoming calls
Taking orders
Quotes
Processing orders
Responsibilities:
Make retention calls to existing clients.
Make calls to potential new clients from
R9000 Per Month Make retention calls to existing clients. Make calls to potential new clients from provided