To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are and Fridge items. • Duties: Answering of customer calls and e-mails in line with GDP and UPD SOPs Policy report any suspicious activity to the Distribution Call Centre Supervisor as required in terms of UPD SOPs
To receive calls, mails, faxes and attend to customer queries. • Answering of customer calls and e-mails To receive calls, mails, faxes and attend to customer queries. • Answer telephonic calls timeously decreasing customer details according to UPD SOPs when logging calls on UPD Online and CRM. • Ensure all queries are and Fridge items. • Duties: Answering of customer calls and e-mails in line with GDP and UPD SOPs Policy report any suspicious activity to the Distribution Call Centre Supervisor as required in terms of UPD SOPs
Sales
Selling our products/services telephonically No cold calling A completed matric Minimum of 2 years working experience
its clients. Managing large volumes of incoming calls in a fast, friendly and effective way. Skilfully
department ensuring reports are done and send to HQ, call logs monitor etc.
Overtime as and when required. Participate in rostered call duty, when required. Proficient eye-sight and reasonable
Overtime as and when required. Participate in rostered call duty, when required. Proficient eye-sight and reasonable
Calling all change champions We're on the hunt for a Change Manager to drive our organization's evolution
application as unsuccessful For any enquiries, please call 012 346 1950 R500k - R550k CTC pa