needs and promote our service offerings.
Deliver 5-star, in-person support to driver-partners and riders.
Reviewing and approving vehicle documents.
Help existing driver-partners troubleshoot any issues they experience (i.e. a delayed payment).
Assist with events and promotions as needed.
Walk driver-partners through
Infrastructure Services: Where Challengers and Innovators Thrive.
We are seeking a Customer Service
successful candidate will play a vital role in ensuring customer satisfaction and maintaining the reputation of
e the resolved status SLA of the service desk tool of the Customer is not breached by resolving tickets
line with the Process (With approval from the Customer and a valid reason).
Ensure that tickets
ticket acknowledgement SLA of the service desk tool of the Customer.
Quality assurance management
upselling additional services, resolving issues, providing extensive customer service to local and foreign
Drivers License and own transport.
3 years of Customer Facing experience in a selling type environment
These include: queries from customers, assisting with complex service calls, technician support, queries ng>Skills:
Customer Service Fixed Term Contract Position
The Customer Service Agent is responsible to effectively assist customers with general and imperative that accurate information is provided to the customer and that calls which cannot be resolved are escalated
above to handle all customer queries and administration liaising with customers regarding their packaging successful candidate will work closely with the customer service and production teams to ensure the timely and accurate delivery of packaging solutions to customers. Minimum requirements for the role: A degree or candidate will be responsible for: Liaising with customers within the personal care / cosmetic manufacturing regarding their packaging requirements. Liaising with customers regarding orders they have placed or any other
above to handle all customer queries and administration liaising with customers regarding their packaging successful candidate will work closely with the customer service and production teams to ensure the timely and accurate delivery of packaging solutions to customers. Minimum requirements for the role: A degree or candidate will be responsible for: Liaising with customers within the personal care / cosmetic manufacturing regarding their packaging requirements. Liaising with customers regarding orders they have placed or any other
contact centre that specialises in the fields of customer experience, sales and administration in the B2C several leading blue chip companies to optimise service, support and sales. Collaboration is at the core cohesive team. ELS is part of the Morvest Group which services clients globally. Our objective is to support play a pivotal role in providing exceptional customer service and support to cat and dog owners, breeders Assist with Registration and Membership Promote Services Address Breed-Specific Inquiries Query resolution