information is processed and printed Understanding customer needs and requirements. Receive inbound sales quotations, products and /or service information Provide support to customers along with pricing details with product and service information Understanding features of products and services rendered Adherence policy and procedures Constant communication with customers to ensure accurate information is supplied to meet the customer expectations Be proactive and follow up on order status to keep the customer informed
information is processed and printed Understanding customer needs and requirements. Receive inbound sales quotations, products and /or service information Provide support to customers along with pricing details with product and service information Understanding features of products and services rendered Adherence policy and procedures Constant communication with customers to ensure accurate information is supplied to meet the customer expectations Be proactive and follow up on order status to keep the customer informed
efficient operations to meet our production and customer service goals.
Your primary focus will be on inventory accuracy, and providing exceptional customer service.
Key Responsibilities:
1 adequate stock availability for production and customer orders.
Coordinate with purchasing and production
4. Customer Service:
Serve as the primary point of contact for customer inquiries and and order fulfillment.
Communicate with customers regarding order status, delivery schedules, and
efficient operations to meet our production and customer service goals. Your primary focus will be on managing inventory accuracy, and providing exceptional customer service. 1. Warehouse Management: Supervise and lead adequate stock availability for production and customer orders. Coordinate with purchasing and production transactions. 4. Customer Service: Serve as the primary point of contact for customer inquiries and order order fulfillment. Communicate with customers regarding order status, delivery schedules, and any issues
delivering exceptional customer service. This role plays a crucial part in ensuring customer satisfaction and efficient workflow. Customer Service Excellence: Maintain the highest level of customer service by ensuring orders processed accurately, deliveries are on time, and customer inquiries or issues are addressed promptly and and professionally. Monitor and manage the Customer Complaint Rate KPI. Inventory Management: Implement processing workflows, ensuring faster delivery to customers. Monitor and manage Order Lead Time KPI. Safety
delivering exceptional customer service. This role plays a crucial part in ensuring customer satisfaction and efficient workflow. Customer Service Excellence: Maintain the highest level of customer service by ensuring orders processed accurately, deliveries are on time, and customer inquiries or issues are addressed promptly and and professionally. Monitor and manage the Customer Complaint Rate KPI. Inventory Management: Implement processing workflows, ensuring faster delivery to customers. Monitor and manage Order Lead Time KPI. Safety
A good understanding of Debtors Admin and Customer services would be to your advantage Skills: To be administratively administratively orientated To be able to Multi-task To be customer focused Have a high level of stress tolerance work Meeting Customer Expectations - Consistently delivers exceptional customer service Planning & lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad
A good understanding of Debtors Admin and Customer services would be to your advantage Skills: To be administratively administratively orientated To be able to Multi-task To be customer focused Have a high level of stress tolerance work Meeting Customer Expectations - Consistently delivers exceptional customer service Planning & lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad
Effectively and efficiently resolve all escalated customer and operational queries Completion of administrative recognized by the Financial Services Board [advantageous] RE5 Financial Services Board Qualification [advantageous] anticipates, and meets the needs and expectations of customers Takes accountability and ensures others are held lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad
Effectively and efficiently resolve all escalated customer and operational queries Completion of administrative recognized by the Financial Services Board [advantageous] RE5 Financial Services Board Qualification [advantageous] anticipates, and meets the needs and expectations of customers Takes accountability and ensures others are held lifestyle and apparel brands that Inspire our Customers to live their Best Lives and are woven into the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it's a launchpad