Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
DEPARTMENT PMO POSITION Product Manager / Head of Product LOCATION Umhlanga, Durban POSITION TYPE Permanent REPORTS TO Exco / PMO HOD PURPOSE OF THE JOB The GBS Group provides sales distribution for tens of thousands of policy sales each month. Our product range aimed at the South African market spa
Call Center staff Needed At least one year call centre experience Ability to handle high volume work duties – Handle inbound calls Maintain accurate records Operate relevant call centre system Generous basic basic plus comm and incentives. The post Call Center staff appeared first on freerecruit.co.za .
- Must have an electrical qualification (N3 +) and have an understanding of wiring of meters
- Must have excellent telephone etiquette as you will need to assist customers with any technical issues faced
- Computer Literate
- Must have a clear criminal and credit check
and we are seeking to hire highly experienced Call Centre SALES agents. We invest our time and energy into certificate/ NQF Level 4
their sales strategy. You will be responsible for calling on hardware retail outlets in the KZN Region, fostering taker. Key Responsibilities: Prospecting and Cold Calling: Identify and target potential hardware retailers customer base through proactive prospecting and cold calling efforts. Account Management: Build and maintain
Excellent Track record in Direct Marketing/Call Centre or
Dealership Industries
/>
expansion of our Sales Department. We have several call centre sales postions available and require candidates financial products telephonically within a contact centre environment. Build strong customer relationships
needs are Achieve Call Centre productivity targets Contribute to achieve Call Centre team targets SLA SLA Abandon rate Quality of calls Price Quantity Correct account Build trust and confidence with Customer Complete and submit a comprehensive weekly Customer Call Cycle Planner Attend sales and product knowledge and tooling) Internal Sales,Outbound & inbound call center We want someone who will be a great fit for