highly professional individuals with strong customer service skills to fill the role of Jnr-Snr Call Centre a pressured environment, possess excellent customer service ability being able to handle customers well
•To ensure vehicles are returned to the customer after service in a neat and clean condition •Correct
with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
with all types of people at different levels Customer Service Skills Relationship building skills Interpersonal
ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer
ensure problems are resolved, or to improve customer service. Studies customer feedback and emerging customer
thorough understanding of the market, customers, products and services available
thorough understanding of the market, customers, products and services available
communication on customer debtor system (CDS). Ensure quality of calls in line with service level agreements