via phone, email, or helpdesk ticketing system. – Diagnose and troubleshoot technical issues related to resolve complex issues. – Document helpdesk interactions, technical solutions, and user feedback. – Assist
these types:
Our client based in Bryanston is looking to employ a Technical Assistant. The role will be 100% office based. Receive returned terminals Update LMP Retrieve outstanding terminals Dispatch of Point of Sale terminals to customers (merchants) Telephonic support to merchants MINIMUM REQUIREMENTS: Matric
Monitoring • Linux (Ubuntu) • Helpdesk and Support Experience • Technical Problem Solving • Vmware Vsphere
IT Helpdesk team. If you're passionate about delivering exceptional customer service and technical support experience in a Helpdesk role, demonstrating a track record of excellence. Technical Proficiency : Strong
Our client in the hospitality industry is looking for an IT Technician. As an IT Technician, you will be responsible for identifying and analyzing software, hardware, and peripheral issues. You will record and respond to technical queries through the IT helpdesk system, ensure that anti-virus softwa
Dear Prospective Candidates, We are currently seeking applicants to fill two vacancies within our IT Support Team: one for a Tier 2 IT Support Technician and another for a Tier 3 IT Support Technician. Prior to submitting your CV for consideration, we kindly request that you thoroughly review the du
administrators, system administrators, helpdesk support, and other technical staff. Assign tasks, set performance
Perform assignments as requested by helpdesk technicians or senior technical staff Require infrequent backline
Key Accountabilities/ Principal Responsibilities
Primary Duties
Technical Requests
Complete non-technical requests
Facility maintenance
Ad-hoc duties
Ensure compliance to Health and Safety Act
Attend to client complaints / request