operational development team directly supporting the call centre, reporting to the Head of IT with dotted line queries and the side effects on a busy operational call centre. Create and maintain constraints, keys and indexes technical team, management and non-technical call centre agents. Very good problem-solving skills and
by discussing client requirements either via call centre or over e-mail advising on suitable options in
Ref: RB 415640 - Thermal Technician (Data Centres) – Randburg Employer Description Our client is an EPCM ACCRA will be beneficial. Skills 3 – 5 years Data Centre High Precision Cooling and controls experience
prospects -Identifying and qualifying leads follow up calls for the client’s sales team -Identify new business provided for all potential customers -Outgoing calls through an existing client base Skills: -Previous
perform a range of duties including answering phone calls, managing the switchboard, and maintaining the office Answer all client questions and incoming calls. Redirect phone calls to the appropriate department and take
Knowledge and experience in Network Operations centre (NOC) Network Administration skills Strong technical
PowerPoint skills Cold calling and telemarketing where necessary Experienced in calling on customers and business
Management Sales Closing Skills Prospecting / Cold Calling Skills Excellent presentation Skills Be motivated planning and organizing daily work schedules to call on existing or potential sales outlets and other submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual
departments for assistance. Handling inbound and outbound calls professionally. Providing excellent customer service
searching for new business opportunities (cold calling) Following up on sales leads Ensuring sales targets