Effective management and oversight of customer service operations, including oversight of: Daily vehicle tracking systems (Auto Manage) Ensure that customers' service files are up-to-date and readily available
are seeking a highly motivated and customer-oriented Frontline Customer and Sales Support to join our team team. The role of a Frontline Customer and Sales Support position is to provide efficient and effective sales support, solutions, guidance and advisory service to the sales team, prospects and/or potential clients providing exceptional customer service and sales support to our clients. The Frontline Customer and Sales Support Support will report to the Customer Business Development Manager.
Ethos and Values:
valid drivers license Duties Carry out routine servicing, maintenance and repairs to OEM specifications
Boksburg is looking for a junior service advisor. Customer Service: Greet customers, understand their needs, and schedule service appointments efficiently. Vehicle Inspection: Assess maintenance requirements and and communicate service recommendations. Quoting and Invoicing: Provide accurate service quotes and invoices coordinate service activities for timely repairs. Documentation: Maintain detailed records of customer interactions interactions and service history. Team Collaboration: Work with the service team to optimize workflow and
Boksburg is looking for a junior service advisor. Customer Service: Greet customers, understand their needs, and schedule service appointments efficiently. Vehicle Inspection: Assess maintenance requirements and and communicate service recommendations. Quoting and Invoicing: Provide accurate service quotes and invoices coordinate service activities for timely repairs. Documentation: Maintain detailed records of customer interactions interactions and service history. Team Collaboration: Work with the service team to optimize workflow and
valid drivers license Duties Carry out routine servicing, maintenance and repairs to OEM specifications
Reference: BOK004323-LW-1 Field Service Technician Qualification Matric Relevant Technical Qualification fault diagnosis on air compressors Carrying out servicing and repairs to various compressors and vacuum the field Ensure customer service excellence to both internal and external customers Interpreting and outs as and when required Refrigeration dryer service work and troubleshooting R 30000 - R 40000 - Monthly
L002061-AK-1 A new position is available for a Service Advisor for our client in the Truck Industry. The based in Spartan Johannesburg. Duties: Greeting customers and assisting with queries. Opening of estimates inform if vehicle is in warranty, truck is under service plan or maintenance plan, and if the item to be schedule between departments. Call customer to advise them about service changes or vehicle pick up times times. Maintain positive customer relationships to ensure repeat business. Adhere to all company policies
diagnostic expertise within the workshop & service department and in doing so, advise and direct technicians methodologies for machine checks, repairs, and servicing as per customer requirements. Managing and controlling meeting. Holding toolbox talks with service staff. Keeping service manager & other senior management machine Pre-Delivery Inspections, Load Testing, and servicing. Co-operating in machine care and safety whilst machines. SHEQ & ISO responsibilities for the service department as well as ensuring a clean and tidy
capital equipment and service products fit for their purpose • Management of Key customer relationships • Developing equipment and service products fit for their purpose. • To ensure all aspects of customer relationships achieve established sales targets, understand the customer buying cycles and forecast future sales. • Thoroughly responsibility with accountability for allocated key customer relationships, maintaining effective and reliable project management role in developing and managing service and product support interventions including product