the position of "CALL CENTRE SUPERVISOR" Answer / make vehicle related phone calls. Respond efficiently efficiently / accurately to received calls Listens actively, confirm, clarify information to ensure procedural received calls Use software / databases, relevant tools to ensure swift resolution of received calls. Adhere maintain Call Centre objectives, performance standards and policies. Oversee duties of Call Centre Employees Employees. Coach, train, motivate Call Centre Employees. Accurate time and attendance reports Housekeeping
the position of "CALL CENTRE SUPERVISOR" Answer / make vehicle related phone calls. Respond efficiently efficiently / accurately to received calls Listens actively, confirm, clarify information to ensure procedural received calls Use software / databases, relevant tools to ensure swift resolution of received calls. Adhere maintain Call Centre objectives, performance standards and policies. Oversee duties of Call Centre Employees Employees. Coach, train, motivate Call Centre Employees. Accurate time and attendance reports Housekeeping
Job Title : Fitment Centre Manager Division : PG Glass Area : Boksburg Closing Date : 31st May 2024 PG services in Southern Africa. Over 110 Fitment Centres are available to replace or repair auto glass, glass in homes and buildings. A 24-hour contact centre is available to serve customers and process insurance SmartGlass® products. Join Our Team as a Fitment Centre Manager: Are you ready to take the helm of a dynamic in our Fitment Centre? We're seeking a proactive and results-oriented Fitment Centre Manager to lead
REF#78266 – Captiva Archive Centre IT Specialist (OpenText Cert) - Kempton Park, Rneg
OpenText Archive Centre Certification
Minimum of 10 10 years’ experience in OpenText Archive Centre.
Knowledge of Documentum
technology across all branches and multiple data centres. Key Performance Areas Maintain high availability upgrades of the branch offices and multiple data centre infrastructure (Including cloud services) Manage on latest networking Develop and assist in Data Centre consolidations Cloud Services, Disaster Recovery completed per SLA Process “first point of contact” calls for UPS and systems issues and/or failures Retrieve after hours call outs (including weekends and public holidays) Scheduled standby and call out shifts Where
to any of the company branches, and to the data centre for support. Flights and accommodation in the Western Western Cape will be paid for by company. • Log calls with external providers where and when necessary manage support calls by providing continual feedback, timeous resolution and follow-up calls after closure role • Windows servers 2016 R2 and Hyper V, System Centre • SCOM, DPM 2012 R2 and SCCM 2012 • FortiGate Firewall
process. Logging of all customer service calls. Assign calls to technicians. Closing current machines maintaining records. Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) – Logging of calls on behalf of clients at dealers in the far areas Numeric, oral and written language applications. Call Centre or Customer service work experience or some form
process. Logging of all customer service calls. Assign calls to technicians. Closing current machines maintaining records. Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) – Logging of calls on behalf of clients at dealers in the far areas Numeric, oral and written language applications. Call Centre or Customer service work experience or some form
Excel, PowerPoint, and Outlook OpenText Archive Centre Certification Job Related Requirements Minimum Minimum of 10 years' experience in OpenText Archive Centre. Added Advantages for the role. Knowledge of Documentum advantage. Main purpose of the role OpenText Archive Centre application is used by many applications. The role
for the inbound calls for all lines assigned to Group Schemes Assist with the Please Call Me numbers Notify with assigned company contacts doing general PR calls Assist any group scheme member with any query or experience Desirable Experience Medical Scheme Call Centre experience Knowledge and Skills Excellent customer