Standard Bank Call Centre Inbound Jobs in South Africa
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Inbound Client Contact Centre Administrator
Cape Town City Centre
R11 000 Monthly The contact centre is responsible for the inbound telephonic servicing of the individual policyholder of providing a first call resolution experience, while maintaining a high standard of customer service Services inbound telephone queue and web touchpoint.
share this job on whatsappInbound Client Contact Centre Administrator
Masa Outsourcing LtdSouth Africa
Client Contact Centre Administrator. The contact centre is responsible for the inbound telephonic servicing of providing a first call resolution experience, while maintaining a high standard of customer service Services inbound telephone queue and web touchpoint. Resolve a minimum of 30 telephone calls per day. To strive to have zero lost calls per day. To log all telephone calls received on the policy/claim records when necessary. To achieve a minimum QA (quality standard) of 90%. Interacting with medical aids and medical
Call Centre Learnership
TrackerGauteng
young people with great potential, through a Call Centre Learnership NQF Level 4 which will be based at is to capacitate young unemployed youth with call centre skills, experience and knowledge required to qualification which consists of structured unit standard-based learning combined with practical/workplace competencies: Competencies: · Becoming a one- stop call resolution employee. · Capturing and updating of of information · Ensure that Customer Service standards are maintained in highly pressurised environment
Call Centre Agent Durban
Saflin Consulting LtdeThekwini
R10k - R15k Service Level (Response Time) Resolution Rate Call Handling Time Customer Feedback Scores
Campaign Manager (call Centre)
Pretoria
25,000.00 Monthly
of the collections environment, specifically a Bank as a portfolio.
Requirements:
Campaign Manager (call Centre)
Accredited Resource Consulting ServicesSouth Africa
collections environment, with a specific focus on a Bank as a portfolio. If you are a detail-oriented individual Knowledge of the collections environment, specifically a Bank as a portfolio. Requirements: Grade 12 Matric RocketMailer
Call Centre Agents
FreerecruitKloof Street
Matric 1 Year Call Centre experience Must be able to work independently, Must be able to work under pressure communication skills Duties: – Full Inbound Call Centre functions – Taking calls – Data Capturing – Client liaison – Administration Salary : R 8000pm The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agents
FreerecruitDurbanville
extremely disciplined. General admin skills The post Call Centre Agents appeared first on freerecruit.co.za .
Call Centre Agent
FreerecruitKloof Street
updating of all related information The post Call Centre Agent appeared first on freerecruit.co.za .
Call Centre Agent
Sandton
Market related
further expansion, we currently have the role of Call Centre Agent.
Purpose of the job:
Ensuring
Competencies:
Must have inbound and outbound experience
Good reading abilities Applying customer service/care principles to all calls
Working with People
Ability to learn grasp information
Minimum 1-year previous call center experience (Preferred)
Excellent listening
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