Johannesburg
R1 mill p.a.
ted customer queries, disputes, and customer complaints
Assess whether targets have been achieved
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Johannesburg
related enquiries or complaints including Pension Fund Adjudicator and FSCA complaints / enquiries.
Ensure
Investigate, analyses and monitor escalations and complaints. Report trends and obtain approval from reporting
for client enquiry resolution, respond to all complaints and enquiries (including PFA and FSCA), and submit
feedback until resolved. Monitor escalations and complaints and provide managers with solutions to implement
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Kempston RecruitmentLanseria
calls from customers, dealing with queries and complaints. Reading and responding to emails and uploading
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Roodepoort
R18k - 25k per month
and queries.
Coordinate all customer complaints with relevant department head.Liaising
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Johannesburg
to respond to client requirements, queries and complaints and log order entries into relevant company system
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Sandton
Negotiable
eing consistent resolution and management of complaints, ensuring root cause analysis is performed and
process optimization     and digitization, complaints management, culture skills and       Â
levels
In conjunction with COO Office Manager, align complaints principles to the strategic intent,Analyse
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Quadrant Systems CcJohannesburg
general enquiries account level screen prints for complaints / enquiries document retrieval and review of
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Quadrant Systems CcJohannesburg
general enquiries account level screen prints for complaints / enquiries document retrieval and review of
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Bryanston
Market related
Ensure the prompt resolution of customer queries/complaints, maintaining open lines of communication during
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Johannesburg
Monitor and analyze escalations and complaints, identify trends, and implement solutions and
anage delivery and query resolution to avoid complaints/escalations.Demonstrate commitment &
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