seasoned professional with a passion for client services and leadership? An exciting opportunity awaits experienced Business Unit Manager to oversee our client services division. In this role, you will be responsible a track record of delivering results in client services, we invite you to join our team and be part of Demonstrated ability to drive revenue and manage client service contracts Minimum Desired Experience: Minimum of client service operations, including end-user devices (printing, laptops, desktops, managed service desk
provide technical support to clients. This includes remotely supporting clients within service level agreements Solution Design Technology Services Troubleshooting Education and Certifications Computer Science / Information Degree or equivalent. Cisco CCNP Certification Aruba ACSA Certification F5 Certified Technical Specialist Specialist – Experience deploying and supporting. F5 BIG-IP LTM F5 BIG-IP DNS F5 BIG-IP ASM F5 BIG-IP APM Infoblox Infoblox DDI and CNS certifications Required Experience: Solid work experience in a technical implementation
solution requirements are resolved in line with Service Level Agreements (SLA). They perform configurations troubleshooting. Respond to escalated client requests and support client applications to a first line resolution telephonic duty on the technical service desk, providing second line telephonic support to customers. Expected to domain or specialization. Education and Certifications: Computer Science / Information Technology Degree or equivalent. Cisco CCNP Certification Aruba ACSA Certification F5 Certified Technical Specialist
equivalent qualification recognized by the Department of Higher Education & Training Minimum of 5 years' experience g. HTML/ CSS, JavaScript, XML, jQuery) and web services. Knowledge and experience in ensuring responsiveness and experience in designing and developing web services and APIs. Knowledge and experience in seeing through Financial service industry experience would be advantageous, especially in payment services like EFT,
development culture. The client will pay for any certifications you would like to pursue. Specialists in career for you. Developers do not support or maintain as there is a Managed Services team, you are free to focus
allocation of resources to meet traffic demands and service requirements. Lead the implementation and configuration and optimization to meet service level agreements (SLAs) and quality of service (QoS) targets. Develop of new network features and services. Provide technical guidance and support to junior engineers, assisting team environment. Preferred Qualifications: Certifications in network technologies. Experience with network
enhance the test infrastructure and frameworks. Supports test management in developing project plans and against key milestone dates. Develops a network to support and add value to client engagements including company equivalent work experience ISTQB Certification Additional course or certification in Quality Engineering Additional
offerings Industry experience and certification preferably and certifications in building automation and electronic Electrical) Medium Voltage Certification Switching Certification Beneficial certification: CDCDP or up to CDCDE CDCDE, ATD and CDFOM OEM Certifications (APC, Emerson, etc – Certified Data Centre Design Engineer and and relevant product certification i.e. DCIM, UPS, Cooling, etc) are beneficial MDP or Management Training Training Finance Essentials Microsoft Certifications for (Word, Excel, Power Point, etc) Project Management
Knowledge in UI frameworks e.g. Angular (Version 9 or higher) or React Profound knowledge in working with container
in shaping policy, optimizing processes, and supporting the fiscal health of our nation. We are seeking system behaviour. Collaboration and Implementation Support Lead or participate in multiple projects by completing delivery of project tasks and milestones. Provide and support the implementation of business solutions by building during the QA process. Business Development Support Support management in new or existing initiatives by and UML standards. Business Analysis diploma/certification (advantageous) Demonstrated use of Function