The successful candidate will be responsible for managing and maintaining the organization's IT infrastructure work independently. Key Responsibilities: Assist managing and maintain Microsoft Active Directory (AD) environment environment, including user account management, group policy administration, and domain controller configuration desktops, laptops, and other end-user devices. Manage and administer Windows Server environments, including administer Microsoft Office suite applications. Manage antivirus (AV) products and ensure systems are
acceptance testing, JAD sessions, Project Management, Change Management
Company Branding: successful project delivery
day-to-day tasks will involve assisting both management and employees within our group of companies, SLAs Password resets, mail routing, and account management Logging customer queries and updating tickets with Enterprise Antivirus packages and Backup management Education & Qualifications: A Levels A, N
Project Management Software Implementation Microsoft Dynamics CRM Customer Relationship Management (CRM)
Analyst:
Our client, a growing Managed Service Provider company, is expanding to the Cape document requests for assistance in our ticket management system, and track incidents through to resolution/escalation and critical-thinking skills with the ability to manage multiple priorities in a demanding, fast-paced
Lead to join their Team. The focus is on scalable managed edge-to-core-and-back (E2CnB) connectivity, streamlining frontend engineers, DevOps teams, and product managers to develop and deploy high-quality, reliable,