working alongside the Software Development, to provide application support across a range of web and desktop with clients to provide seamless solution integration. Responsibilities : To provide QA (Quality Assurance) QA To produce end user facing documentation and training material for delivery with process changes or participate in product training as and when required and provide ‘train the trainer level' training. Production Team located in HQ located in Bournemouth city centre. UK hours, Mon- Fri 33 days annual holiday allowance
Analyst:
Our client, a growing Managed Service Provider company, is expanding to the Cape Town market experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position expand their careers in IT, including substantial training and certifications over the first year of employment interest in working with the latest technologies to provide exceptional customer service in support of our qualification.
team, you''ll play a crucial role in providing top-notch support to both our internal staff and be the go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day vendors for seamless integration
our dynamic team, you'll play a crucial role in providing top-notch support to both our internal staff and be the go-to person for resolving IT issues, providing support via a ticket-based system. Your day-to-day party vendors for seamless integration Adherence to call logging processes and meeting SLAs Password resets
solutions services rendered to EITHER: the Pension, Provident and Retirement, Annuity Funds Industries /OR Life business Requirements, design, testing, user training, deployments. Release management and configuration
troubleshoot Pilot POS systems for clients Provide training and support to clients on how to use the Pilot
troubleshoot Pilot POS systems for clients Provide training and support to clients on how to use the Pilot
technical material Collaborate with development & training teams The post Technical Content Writer appeared
driver’s license required (company transport will be provided during office hours) Preferably resides in the Cellphone will be provided Office Hours: 08h00 – 17h00 Monday to Friday Please provide an indication of
ensuring the smooth operation of their systems and providing support to end-users. The ideal candidate should and ensure proper resolution of domain names. Provide user support and troubleshooting for desktops, maintain wireless networks, VLANs, and switches. Provide support for Microsoft Exchange server and email and Windows Server environments. Experience providing user support and troubleshooting. Familiarity