application. Provide support to customers via Live Chat and Emails Guide customers through the site and/or mobile the various services and products offered Drive brand loyalty through a personalised customer experience welcome new customers and explains promotions and requirements of on-boarding process to customers Liaises departments (e.g. trading; finance) to ensure customer queries are resolved Easily navigate through multiple structure Multi Skilled agent with outbound and inbound experience Ensuring that clients' needs and requirements
provider of permanent and temporary recruitment services to the South African, European and UK marketplace Collaborate closely with teams to evolve our services, always aiming for better client experiences. related field. Proven experience in MSP roles like Customer Success Manager or Technical Account Manager. IT support, cybersecurity, and Microsoft cloud services. Excellent communication skills for effective uk Customer Success Manager, Technical Account Manager, IT Support, Cybersecurity, Cloud Services
(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / of the relevant Incident, Request or SRS on the Call TicketSystem) Assist to get new users operational Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed support diagnosis and support for output device services Contribute to the end user knowledge base Escalating Basic network troubleshooting skills Service Management and Call Ticketing systems (E.g. CA UniCenter
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents
Office Automation company is hiring. Service Controller who is highly organised, able to multi task, Always be friendly and helpful to customers 4 - 5 years admin / service experience Excellent communication good work attendance essential. Excellent customer service manner Meticulous completion of documents
and digital solutions, offering comprehensive services across diverse industries. Operating worldwide reach their full potential. About the Role: The Service Delivery Manager will be responsible for leading personnel; Lead client engagements to ensure consistent service delivery; Contribute to business development in
Our client is a leading international Internet Service Provider that offers amazing career opportunities HEAD OFFICE IN CENTURY CITY, Receiving and logging calls Assisting end users via telephone and remote tools
our customer's bespoke unified comm environments, particularly those with inbound or outbound call centres you will help set the technical strategy for customers around Incident, Problem and Change Management You will work alongside Project, Transition and Service Delivery management teams to assist in the smooth smooth transition and acceptance of new customers and technologies into the MSC. The Unified Comms Engineer
Our client, a prominent player in CRM and Contact Centre solutions within the Southern African region, is cutting-edge technology to serve an enthusiastic customer base. They are currently in search of a First Engineer to play a pivotal role in aiding their customers with their product support inquiries, encompassing management. Applicants should possess exceptional customer service skills and practical experience in configuring these are always adhered to. Provide excellent customer service by developing and maintaining a habit of delivering
leading digital marketing agency specializing in inbound marketing, content strategy, and website development protocols. Familiarity with cloud technologies and services. Should you meet the requirements for this position