Location: Kwazulu, Natal, Durban
Job
We are looking for a competent Help desk technician for our Durban Office to provide fast and useful Requirements and skills Proven experience as a help desk technician or other customer support role Graduate with
Position: ICT Technician Hire Resolves client is looking for a skilled ICT Technician to join their team procedures Requirements: Proven experience as an ICT Technician or similar role Proficient in Microsoft Windows
out first line support to clients, dispatching technicians, following up with merchants and dealing with Dispatching · Overseeing the activities of the technicians in specified areas · Checking all the “critical” errors where possible, monitoring and informing technicians of new and closed criticals · Conducting telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising critical transaction · Compiling a dispatch e-mail to technicians and other departments, detailing queries that
out first line support to clients, dispatching technicians, following up with merchants and dealing with Dispatching · Overseeing the activities of the technicians in specified areas · Checking all the “critical” errors where possible, monitoring and informing technicians of new and closed criticals · Conducting telephonic troubleshooting before dispatching a technician · Dispatching technicians to sites and prioritising critical transaction · Compiling a dispatch e-mail to technicians and other departments, detailing queries that
unit / camera issues in the field 6. Assisting Technicians with installations 7. Pairing of auto remotes