In Service Training For Public Management Jobs in Cape Town, Western Cape

Service Delivery Manager Cape Town

 Believe Resourcing Pty Ltd

Cape Town Region

and digital solutions, offering comprehensive services across diverse industries. Operating worldwide their full potential. About the Role: The Service Delivery Manager will be responsible for leading transitions develop customised solutions. The Senior Transitions Manager will take over transitions of specific client engagements users, senior management, and IT personnel; Lead client engagements to ensure consistent service delivery; Program Leads, Transitions Managers, Operations Leads, Operations Managers, Quality and PE team. Solutioning

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It Service Delivery Manager Cape Town

 Exl

Cape Town Region

client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS Requirements: • Minimum 8 - 12 years in managing IT service delivery of large client relationship (800Seats) client facing role that ensures a seamless IT Service Management, helping business growth and creating value through IT intervention. We also do relationship management with business client IT teams. QUALIFICATIONS

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It Field/helpdesk Technician For Managed Service Provider

Cape Town City Centre

Service Coordinator Claremont

 Believe Resourcing Pty Ltd

Claremont

standards in the digital age. About the Role: Service Excellence Coordinators are responsible for driving Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; improvement initiatives within contact center or Managed Service Provider (MSP) environments. Requirements: Requirements: Demonstrated ability to independently manage multiple initiatives and work streams effectively; Strong improvement initiatives within contact center or Managed Service Provider (MSP) environments.

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Developer - Integration Services

 Exl

Cape Town Region

various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into required. Collaborates closely with PMO/applications management teams and provides progress updates to ensure industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining various on-premises and cloud-hosted systems and services. Ability to interpret business process flows into

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Workplace Services (sysmon)

 Exl

Cape Town Region

Good time- and self-management RESPONSIBILITIES MS System Center Configuration Manager (SCCM) MS System Operations Manager (SCOM) IT service delivery (ITIL) Intune Microsoft System Center Device management technologies technologies Mobile Device Management (MobileIron) SFTP - SSH File Transfer Protocol (also known as Secure Enrollment Service ITSM ticket management (ServiceNow) Workstations WSUS - Windows Server Update Services Software industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a

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Senior Service Desk Agent

 Exl

Cape Town Region

Triaging and Technical Troubleshooting Incident Management Documentation Software and Application Support Must have matric 3 years of experience in an IT service desk or technical support role. ITIL Foundation Experience with remote desktop tools and IT service management software. Mentorship ABOUT US EXL is the industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a twenty years of experience in delivering business services, garnering stellar client references, and maintaining

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Service Desk Agent

 Exl

Cape Town Region

Experience with remote desktop tools and IT service management software. Communication: Excellent verbal Demonstrated commitment to providing exceptional customer service. Team Player: Ability to collaborate effectively customer service by promptly addressing and resolving IT-related inquiries, incidents, and service requests and resolution. Incident Management: Follow established incident management processes to ensure timely all incidents, service requests, and troubleshooting steps in the IT service management system. Create

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Field Service Engineer Bellville

 Qe Services

South Africa

(Northern Suburbs) is currently looking for a Field Service Engineer to join them on a permanent basis IT / Updating and concluding incidents, requests and service requests on the CA and SRS system within the agreed remote support to end users (Including WFH users) Managing and supporting incidents logged within SLA agreements support diagnosis and support for output device services Contribute to the end user knowledge base Escalating incidents and providing input to the end user problem management forum Ad Hoc assistance with projects and application

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Business Analyst - Operations - Fund Services

Cape Town City Centre

interacting and engaging with jurisdictional client service teams where requirements are to be gathered, analyzed tracking and reporting progress and delivering training for the Operational Framework and controls
service teams and levels of the organization

Analysis of policies and procedures to the defined Fund Service Matrix
Gap analysis between existing Group and tracking
Will be involved in Project Management activities, including maintaining project plans

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