Ticket Agent Or Tambo Jobs in Johannesburg

Support Agent

Johannesburg

 13000 Monthly

Responsibilities:

• Response to tickets and helpdesk queries logged
• Development ng>Database Querying
  The support agent will need to use TSQL to query the many databases

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Support Agent Jhb - North

 Pillangó Placements

South Africa

PTA003012-CB-1 We are looking for a Software Support Agent with a calm yet time conscious demeanour for a dynamic Level 1 Support Responsibilities: Response to tickets and helpdesk queries logged Development of SQL accurate bug reports Database Querying The support agent will need to use TSQL to query the many databases

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X2 Service Desk Agent I NEW

Sandton

 Negotiable

Service Desk Agents I to join our IT support team. As Service Desk Agents, your primary duties

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Senior Travel Consultant Bryanston

 Insphired Recruitment Solutions

Bryanston

at all levels, including reservations, fares, ticketing, re-issues, refunds for all routing complexities understanding of country emulation and local partner ticketing abilities. Fulfil a generalist role within the charged at time of ticketing including invoicing and referral bookings. No tickets to be on the un-invoiced un-invoiced ticket list. Ability to benchmark accurately, as per client requirements. Ability to document

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Officer Parktown, South Africa

 Aj Personnel

Johannesburg

via the divisional ticketing system, resolve them or escalate them to the correct agent Provide level 1 provide regular reports on support services and ticket metrics Monitor user account activity and compile

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Biomedical Informatics Officer

Johannesburg

via the divisional ticketing system, resolve them or escalate them to the correct agent

Biomedical Informatics Officer

 Aj Personnel

Johannesburg

via the divisional ticketing system, resolve them or escalate them to the correct agent Provide level 1 provide regular reports on support services and ticket metrics Monitor user account activity and compile

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Helpdesk Team Lead Rosebank

 Reflex Solutions Ltd

Johannesburg

throughout the rest of the organisation and owning all tickets from cradle to grave Service Level Management Monitor service levels and functional ownership of all tickets logged from cradle to grave once escalated to a report on this weekly/ monthly. FCR is defined as a ticket resolved at first contact or by a single resource in under 1 hour. The target is 70% of tickets to be FCR. Ticket Ownership Responsible for delivering a within the agreed service levels, and owns all tickets from cradle to grave. Ensure that technical and

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Devops Consultant (advanced)

Midrand

successful go-lives.
- Following up on incident tickets to achieve long-term improvement.
- Actively making suggestions to reduce the number of problem tickets.
- Proactive improvements in daily IT operations

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Sap Ewm Consultant (advanced)

Midrand

successful go-lives.
- Following up on incident tickets to achieve long-term improvements.
- Actively making suggestions to reduce the number of problem tickets.
- Proactive improvements in daily IT operations

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