join their team as a Full-Time 2nd Line IT Support Person. As part of our dynamic team, you'll play a crucial customers. The Role: In this role, you'll be the go-to person for resolving IT issues, providing support via ticket-based system. Your day-to-day tasks will involve assisting both management and employees within our group Remote IT Telephone Support for customers Remote assistance covering hardware, operating systems, email, experience Fluency in English is mandatory Positive personality with a willingness to learn
Develop commercial grade web applications Mentor Junior Developers Deliver work to agreed quality and standards
partners and government agencies. You will also lead juniors to grow cloud adoption with healthy sustainable
ability to work independently. Key Responsibilities: Assist managing and maintain Microsoft Active Directory administration, and domain controller configuration. Assist maintaining DNS infrastructure and ensure proper servers. Assist implementing and manage Privileged Access Management (PAM) solutions. Assist configuring for Microsoft Exchange server and email systems. Assist managing and administering SQL databases, including
3rd line support via email, phone, and remote assistance. Visit client sites to troubleshoot, configure fields. Regret that we are unable to provide assistance for any fields outside of this scope. Fields link: Advert is not tied to Kontak Recruitment. We assist in the employment process ONLY. Applicant Responsibility: