Location: City of Cape Town, Cape Town, Bellville
Job vacancy exists in the Technology department for an IT Intern.
Pretoria-West requires the full-time services of an IT MAINTENANCE person with a proven track record and good organisational
role in providing top-notch support to both our internal staff and external customers.
The with SLA time
role in providing top-notch support to both our internal staff and external customers. The Role: In this tickets with SLA time Remote IT Maintenance and Scheduled Server maintenance Onsite IT Support and Project
throughout their lifecycle with us. Collaborate with internal teams and external vendors to resolve escalated company's ITSM. Contribute to the development and maintenance of the company's Knowledge Base. Minimum Requirements: Engineer in a Call Centre environment dealing with international customers. Valid driver's license and own transport
relationships and collaborate effectively with internal teams and external partners. Relevant certifications Technical Pre-Sales Support Collaborate with the internal sales team to understand client needs and objectives security. Oversee the design, implementation, and maintenance of IT infrastructure, including networks, servers Implement best practices for system monitoring, maintenance, and troubleshooting to minimize downtime and at least 30% - 40% customer facing and 60% -70% internal, managing success and efficiency of technical
software. Consult with internal stakeholders and fellow colleagues concerning, maintenance/enhancements and
including installation, configuration, and maintenance of server operating systems. Support and administer including installation, configuration, and maintenance. Maintaining Disaster Recovery Planning (DRP)
network issues. They will also assist with system maintenance and upgrades, perform regular backups, and ensure
well as engaging in project work and system maintenance. The ideal candidate will posess atleast 3 years technologies. Proficiency in infrastructure maintenance and alerting routines. Knowledge of policies