Software Development Solutions External Client Service Account Manager – Gauteng Permanent position Matric working experience in the IT software solutions services rendered to EITHER: the Pension, Provident and or other Financial services /OR Healthcare Industries or other financial services Must have Project Managing Software Development Solutions External Client Service Account Manager appeared first on freerecruit.co
Engineer, your primary goal is to ensure maximum service availability and performance for our FTTH (Fiber to the Home) and FTTB (Fiber to the Business) customers. You'll be responsible for proactive and reactive monitoring, swiftly addressing alerts related to service outages, and providing comprehensive technical you'll serve as the primary point of contact for customer queries or complaints, extending support beyond hosting support. Provide exceptional customer service to FTTH/FTTB customers throughout their lifecycle with
Analyst:
Our client, a growing Managed Service Provider company, is expanding to the Cape Town for experienced IT Support Desk Analysts with customer call-center experience. This is an exciting position prepares you to work in a fast-paced, agile, customer service-oriented environment while working individually latest technologies to provide exceptional customer service in support of our clients. Remuneration based years in general call center, office and customer service experience
Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers.
The Role:
In this companies, as well as supporting our valued external customer base.
Experience:
Company specialising in Delivering fresh, tech-led customer engagement solutions for global brands is looking support to both our internal staff and external customers. The Role: In this role, you'll be the go-to person supporting our valued external customer base. Remote IT Telephone Support for customers Remote assistance covering mail routing, and account management Logging customer queries and updating tickets with SLA time Remote (2016/365) Familiarity with on-prem and hosted email services like Office 365 & G-suite Advanced Networking
server infrastructure in a consulting or managed services environment. Excellent verbal and written communication technology. Ability to communicate clearly across customers, teams, and executives. Analytical skills with through effective communication, responsiveness, and service delivery. Collaborate with clients to understand select vendors for hardware, software, and cloud services based on client requirements and budget considerations ensure vendors deliver high-quality products and services. Develop strategic partnerships with key technology
Our client requires the services of an Oracle EBS SCM (Functional Solutions Architect), full-time during solutions for customers. Able to take a lead role for a product/component in customer support. Must have systems architectures. Translate business and customer requirements into architectural specifications Pricing, Advanced Supply Chain Planning . Excellent customer focus and communication with strong organisational to plan and execute daily work activities for customers and internal management while working remotely
such as CCTV, Access control and Telephony VOIP services. This is a full-time on-site role for a IT Support repair and technical issue resolution Excellent customer service and communication skills Able to work well
with top-tier insurance, consulting or financial services firms such as Old Mutual, Sanlam, Momentum Metropolitan future product manager roles in the financial services sector in South Africa, Kenya, Zimbabwe, Nigeria management experience in the insurance and/or financial services industry Strong understanding of the South African problem-solving skills, with a focus on delivering customer-centric solutions Excellent leadership, communication
Communications Technology (ICT) and a distinguished Managed Services Provider, stands at the forefront of the industry available at our Centurion offices or at our valued customers' premises; please note that remote work arrangements Afrikaans, facilitating effective communication Customer-centric approach with exemplary written and verbal